Outbound Air
Outbound Air is the captivating tale of a regional airline acquired by an investment group. The story illustrates the adolescent pains of organizational growth as the new CEO takes one mis-step after another. Outbound Air's return from the brink of destruction is a vivid tale of how organizations work. Read more →
Hiring Talent
Hiring Talent blends the research on levels of work with the discipline of behavioral interviewing. Every role has a level of decision making, a level of problem solving. Identifying the level of work in the role is the first step in understanding which candidates meet the critical role requirements. Read more →
Online Programs
Timespan 101
This program discusses the science in the book Outbound Air, designed to introduce you to the research of Elliott Jaques. Your world will change. At least, the way you look at it. You will never again see your organization the same way. Puzzling things about people and their work will become clear. This is the beginning.
Hiring Talent
Interactive online program that covers three areas where hiring managers fall short -
- Identify the level of work in the role related to decision making and problem solving.
- Construct effective questions to collect important data from the candidate.
- Control the interview to get meaningful responses from the candidate.
360 Tool
The 360 degree performance survey is the start of a conversation between the manager and the team member. This online tool is based on candid feedback collected anonymously from supervisors, peers and subordinates asking key questions. Its accuracy is tied to patterns of comments in response to those questions.
Management Skills Blog
Not-So-Intelligent
August 29, 2025“That makes sense,” Luke said. “It was a little outside our normal behavior, giving nurses the authority to question a doctor about hand washing.”… Read more →
Is It the People or the System?
August 27, 2025“You are saying,” Luke started, “that if I see friction in the system, I should look at the system, rather than trying to fix the people?” I… Read more →
The Friction Inside
August 25, 2025“Two people, working together, are likely very nice individuals apart from each other,” I continued. “As the manager, when you put those two… Read more →
The Group I am With
August 22, 2025“And, it’s more complicated than that,” Luke explained. “You’ve been doing some thinking about this?” I said. “We have to define the working… Read more →
Coaching
Executive Peer Groups
CEO and KEY Executive peer groups meet monthly, expert resource speakers, executive sessions, 1-1 confidential coaching.
Working Leadership
Online and classroom programs in managerial leadership practices. Focus on delegation, decision making, communication, team building, planning.
Executive Coaching
1-1 confidential coaching sessions for CEOs and KEY managers. Scenario planning, organizational design, system integration, decision making.