Outbound Air
Outbound Air is the captivating tale of a regional airline acquired by an investment group. The story illustrates the adolescent pains of organizational growth as the new CEO takes one mis-step after another. Outbound Air's return from the brink of destruction is a vivid tale of how organizations work. Read more →
Hiring Talent
Hiring Talent blends the research on levels of work with the discipline of behavioral interviewing. Every role has a level of decision making, a level of problem solving. Identifying the level of work in the role is the first step in understanding which candidates meet the critical role requirements. Read more →
Online Programs
Timespan 101
This program discusses the science in the book Outbound Air, designed to introduce you to the research of Elliott Jaques. Your world will change. At least, the way you look at it. You will never again see your organization the same way. Puzzling things about people and their work will become clear. This is the beginning.
Hiring Talent
Interactive online program that covers three areas where hiring managers fall short -
- Identify the level of work in the role related to decision making and problem solving.
- Construct effective questions to collect important data from the candidate.
- Control the interview to get meaningful responses from the candidate.
360 Tool
The 360 degree performance survey is the start of a conversation between the manager and the team member. This online tool is based on candid feedback collected anonymously from supervisors, peers and subordinates asking key questions. Its accuracy is tied to patterns of comments in response to those questions.
Management Skills Blog
A Process and a System
March 27, 2023From the Ask Tom mailbag: Question: What’s the difference between a process and a system? Response: A process is the way we get something… Read more →
Whose Plan?
March 24, 2023“You have a team meeting,” I describe. “Someone has to talk and it’s not you, because no one listens to you. So, who… Read more →
Memo Communication
March 22, 2023“First of all, who’s goal is it?” I asked. Gordon was perplexed. His memo to the team fell flat and he needed their cooperation… Read more →
Who Has the Power?
March 20, 2023“Okay, here is what I want to happen,” Gordon explained. His description was thorough. He painted a good picture. “I can see… Read more →
Coaching
Executive Peer Groups
CEO and KEY Executive peer groups meet monthly, expert resource speakers, executive sessions, 1-1 confidential coaching.
Working Leadership
Online and classroom programs in managerial leadership practices. Focus on delegation, decision making, communication, team building, planning.
Executive Coaching
1-1 confidential coaching sessions for CEOs and KEY managers. Scenario planning, organizational design, system integration, decision making.